Login Page - Create Account

Support Board


Date/Time: Sun, 24 Nov 2024 20:36:53 +0000



Market data not sending over DTC

View Count: 206

[2024-04-25 20:46:39]
KylieV1618 - Posts: 67
I had a thread a while back, where this issue was occuring.

https://www.sierrachart.com/SupportBoard.php?ThreadID=75616

Well, its occuring again.
And this time I have this error in the JSON response.


Type: 103, SymbolID: 1, RejectText: 'Market data request not allowed'}

Is there a reason this is occuring now?

My software Im interfacing with simply just listens to the DTC port and plays sounds based on tick data.
Date Time Of Last Edit: 2024-04-25 20:47:02
[2024-04-25 22:57:11]
Sierra_Chart Engineering - Posts: 17161
We are not sure why you are just seeing this now, but we can no longer allow this due to exchange rules.

More information:
Data and Trading Communications (DTC) Protocol Server: Restrictions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-04-25 22:57:37

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account