Support Board
Date/Time: Sun, 24 Nov 2024 20:22:14 +0000
data connection is intermittent during market open
View Count: 185
| [2024-04-25 13:58:41] |
| greenugly - Posts: 18 |
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Problem has persisted for the whole week, unable to recieve real time prices system keeps having to download historical data internet working fine on other programs. no webpages open, just sierracharts and discord. please advise. thanks |
 data lag.png / V - Attached On 2024-04-25 13:57:51 UTC - Size: 33.04 KB - 41 views msg log.png / V - Attached On 2024-04-25 13:58:05 UTC - Size: 43.22 KB - 46 views Attachment Deleted. |
| [2024-04-25 15:11:03] |
| John - SC Support - Posts: 36238 |
|
You are having an Internet connectivity issue. Refer to: Prices / Data Falling Behind: 4.12 - Sierra Chart Exchange Data Feeds Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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