Support Board
Date/Time: Sun, 24 Nov 2024 20:51:31 +0000
Chart is skipping a chunk of days
View Count: 213
| [2024-04-24 14:27:56] |
| User135862 - Posts: 4 |
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My continuous contract chart is skipping from 6/8/2023 to 3/12/2024 where there is just a gap. I've adjusted the continuous contract settings to include all of the past 12 ES symbols, but these days are still missing. https://www.sierrachart.com/image.php?Image=1713968835272.png |
| [2024-04-24 16:07:28] |
| John - SC Support - Posts: 36238 |
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Follow these instructions: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-04-24 16:25:34] |
| User135862 - Posts: 4 |
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I tried that yesterday and it didn’t work.
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| [2024-04-24 16:36:20] |
| John - SC Support - Posts: 36238 |
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And did you select all of the contracts to delete and redownload when the page is presented to select the contracts?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-04-24 17:31:32] |
| User135862 - Posts: 4 |
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I did and it gave me an extra month of data (before that it wonky went through 5/19/23) but I’m still missing a big chunk. So weird. Thank you for helping!
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| [2024-04-25 14:53:21] |
| Sierra_Chart Engineering - Posts: 17161 |
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This is never going to work properly for you. You are using Rithmic data and you are also using single digit year symbols. You must use Sierra Chart provided data only. Either use the Denali Data Feed when using Rithmic by paying the exchange fee and connecting to a live funded trading account in the case of nonprofessional fees: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation&UserID=265161#DenaliExchangeDataFeed Continuous contract do not work with Rithmic! Or use a separate installation of Sierra Chart and the Sierra Chart Historical Data Service.: Sierra Chart Historical Data Service: Introduction Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-04-25 14:54:18
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