Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Sun, 05 May 2024 20:31:08 +0000
Bulenox - Rithmic Direct-DTC Connectivity Issue - Permission Denied
View Count: 70
| [2024-04-22 16:21:48] |
| CJBro - Posts: 2 |
|
I've followed these two articles to be able to use SC w/ Bulenox and I can connect using Ritmic Trader Pro with my Bulenox account and also have successfully connected using APEX accounts but for some reason unable to connect using Bulenox accounts. Support Articles referenced: https://bulenox.com/help/connection/#rithmic Rithmic Trading Platform Service Error: Connection Error Message from service: Rithmic Direct - DTC | Logon error received from server: permission denied | Date-Time: Data/Trade Service Settings I'm using: Selected Service: Rithmic Direct - DTC [trading] Server (List): Bulenox-Chicago Area-Non-Aggregated Trading Username: (7characterslong) Trading Password: (10characterslong) Thank you. |
| [2024-04-22 16:29:12] |
| John - SC Support - Posts: 31379 |
|
The only information we can reference is the following: Rithmic Trading Platform Service: Permission Denied Resolution Procedure It looks like you are getting your data from our Denali Exchange Data Feed. As such, you can also try to set the "Market Data" and "Historical Data" Username/Password fields on the "Data/Trade Service Settings" page to be blank. This can help with the Permission Denied error. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-04-22 16:31:23] |
| CJBro - Posts: 2 |
|
Figured it out...it was my fault for using Bulenox as the server. Using Rithmic Paper Trading - Chicago Area-Non-Aggregated for the server fixed it for me.
|
To post a message in this thread, you need to log in with your Sierra Chart account: