Support Board
Date/Time: Sun, 24 Nov 2024 22:31:56 +0000
SERVICE PACKAGE
View Count: 208
| [2024-04-19 02:09:21] |
| User108319 - Posts: 3 |
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HELLO, HOW CAN I KNOW WHICH SERVICE PACHAGE I AM USING NOW, AND HOW CAN I CHANGE OR DOWNLOAD ANOTHER ONE? THANK YOU |
| [2024-04-19 02:09:44] |
| User108319 - Posts: 3 |
|
HELLO, HOW CAN I KNOW WHICH SERVICE PACHAGE I AM USING NOW, AND HOW CAN I CHANGE OR DOWNLOAD ANOTHER ONE? THANK YOU |
| [2024-04-19 02:18:02] |
| Sierra_Chart Engineering - Posts: 17162 |
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You are on a trial and that is equivalent to Service Package 12. For Sierra Chart pricing, refer to this page: Description of Service Packages and Pricing Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-04-19 14:27:20] |
| John - SC Support - Posts: 36238 |
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To view the package you are on, select "Help >> Account Control Panel" from within your Sierra Chart software. This will open a browser to the Account Control Panel for your account on our website and log you in automatically using the Account Name and Password you use to login to your Sierra Chart software. On the Account Control Panel is a section with the title "Account Details". In there it gives you the package, the amount of remaining time, your costs, and most other information you would need to know about your account. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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