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Date/Time: Thu, 02 May 2024 01:16:23 +0000



Chat Window > Commands > New Chat > Chat not created: must be at least 5 characters?

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[2024-04-18 17:41:27]
4KFTW - Posts: 2
version 2627
Chat Window > Commands > New Chat >
Gives me an error in the message log:
Chat name must be at least 5 characters.
Chat not created.

How do I create a chat, and give it an appropriate name? I do not see the ability to name a chat anywhere.
[2024-04-18 20:45:54]
John - SC Support - Posts: 31293
When you are starting a "New Chat" you are connecting to another person. This is different from creating a group. In the page that comes up after you select "New Chat" is an entry for "Search Text (portion of username)". This is where you enter the Sierra Chart Account Name of the person you want to connect to. Then select the "Perform Search" button to search for that person. If you find them, they will be in the "Search Results" list and you can select the person you want to chat with. This will then create a new chat with that person's Chat Name showing on the left in your chat window.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-04-18 21:25:27]
Sierra_Chart Engineering - Posts: 14173
If you want to create a Chat Group for the purpose of alerts, then refer to:
Chat and Communications Platform: Using Chat for Remote Alert Notifications
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-04-18 21:25:42
[2024-04-19 20:36:11]
4KFTW - Posts: 2
Thank you. I was able to get Telegram notifications working with your help.

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