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Date/Time: Sun, 24 Nov 2024 23:03:50 +0000



Can't update Sierra software

View Count: 178

[2024-04-18 17:41:09]
jms - Posts: 3
Good afternoon,
I am receiving errors when updating the software to its current version. "Error opening sierrachart_64.exe.
Thank you,
Jose
[2024-04-18 20:43:22]
John - SC Support - Posts: 36238
Please redo the update and after it fails select the button at the top for "Send Log to Support". Then let us know in this thread that you have done this.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-04-18 21:24:46]
Sierra_Chart Engineering - Posts: 17163
Also, try using the ZIP installer:
Software Download: Sierra Chart Zip Installer
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-04-18 21:24:58

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