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Date/Time: Sun, 24 Nov 2024 23:33:49 +0000



Tales from the Sierra Mysteries All alert sounds vanish

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[2024-04-16 16:44:22]
User360283 - Posts: 504
I have audio alerts on bot Color Bar and ZigZag
Yesterday bot were playing something that sounded like 3 bells NOT the Alert Sounds I selected and I treid changing the selected sounds and still got the three bells!
Today I opened the Sierra Sounds file and tried playing many sounds with the Windows Media layer
NOT A SINGLE SOUND PLAYED! NOT EVEN A BLURP
PLEASE HELP ASAP
THANKS
[2024-04-16 17:29:43]
John - SC Support - Posts: 36238
If you use the option for "Global Settings >> General Settings >> Alerts >> Test Sound File" does it work properly through there?

Are you able to get other sounds (YouTube, music player, etc.) to give you sound through the chosen mechanism with your computer?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-04-16 17:52:12]
User360283 - Posts: 504
Alert sounds play with MS Player
Now Color Bar alert is playing mystery bells regardless of selected alert sound
"Global Settings >> General Settings >> Alerts >> Test Sound File" Alerts does not exist
help please
[2024-04-16 19:50:22]
John - SC Support - Posts: 36238
Now Color Bar alert is playing mystery bells regardless of selected alert sound

As we asked in the other post, have you changed the Alert Sound that is selected for that alert and does it actually change to that sound?

"Global Settings >> General Settings >> Alerts >> Test Sound File" Alerts does not exist

Yes, it does exist, it is a button just below the entry where you select the sound for the alert. Refer to the following for how to use a Button in the new interface:
Settings Windows Interface: Button (Working with Sierra Chart Windows >> Selection Specific Options)
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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