Support Board
Date/Time: Sun, 24 Nov 2024 23:31:34 +0000
Number bars study is showing only zero (0) values
View Count: 190
| [2024-04-16 15:32:44] |
| User906272 - Posts: 5 |
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I just upgraded to a service package 10 (previously service package 5) and also subscribed to real-time data US Consolidated tape. After all these activations, my number bar study values have all changed to zero (0). What must I do to see the volume data in the number bar study?
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Private File Attachment Deleted. |
| [2024-04-16 15:43:22] |
| John - SC Support - Posts: 36238 |
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Package 10 does not support the Numbers Bars study. You need to be on one of the "Advanced" packages (which Package 5 was). Refer to the information for the packages at the following link: Description of Service Packages and Pricing: Packages For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-04-16 15:54:05] |
| User906272 - Posts: 5 |
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Does package 5 allow for real time data subscriptions?
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| [2024-04-16 16:05:04] |
| User906272 - Posts: 5 |
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Resolved. Thanks
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| [2024-04-16 17:07:44] |
| John - SC Support - Posts: 36238 |
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Package 5 does not allow for connectivity to Trading or Data services. For this you need to be on one of the "Integrated" packages.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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