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Date/Time: Sun, 24 Nov 2024 23:48:23 +0000



Lagging data, Trading is not supported

View Count: 255

[2024-04-16 09:15:06]
User611713 - Posts: 1
Hi,
I keep getting this message from yesterday, (I attached the file), although I have paid for everything and the connections on other platform are good. I tried to reinstall Sierra Chart but didn't help.
I also have a continuous pop up message: "historical download complete" "Waiting to download historical data" "Download historical data. Bars may not appear until done"
I sent the message log for analysis.

Can you help me solve this problem, please?
Date Time Of Last Edit: 2024-04-16 09:15:41
imageMessage log.png / V - Attached On 2024-04-16 09:12:58 UTC - Size: 1.81 MB - 60 views
[2024-04-16 15:27:45]
John - SC Support - Posts: 36238
You are using Rithmic data. Regarding this, refer to:
Rithmic Trading Platform Service: Rithmic Market Data and Support Policy
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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