Support Board
Date/Time: Sun, 24 Nov 2024 23:51:42 +0000
phantom order
View Count: 255
| [2024-04-15 17:00:41] |
| stephane1 - Posts: 111 |
|
Hello, I have a serious problem with order cancellation. I trade NASDAQ Total View stocks with broker IBKR using a Denali feed on a paper account. I have five charts: a daily one, one for 5 minutes, one for 1 minute, one for 30 minutes, and one for '5t reversal'. There's a phantom order appearing (just to TSLA ...damned Musk :))on the daily chart. When I try to cancel it using the trading window, it appears on the other charts and vice versa. On IBKR's side, it seems not to exist... Thank you.
Date Time Of Last Edit: 2024-04-15 17:02:15
|
| [2024-04-17 01:57:51] |
| Sierra_Chart Engineering - Posts: 17163 |
|
What you are referring to is a Position. To resolve the issue, refer to: Trading Information Windows: Incorrectly Reported Trade Position Quantity And also in the case of Interactive Brokers, refer to: Interactive Brokers Trading Service: Trade Position Line or Quantity Disappearing or Displaying Zero We also want you to update to the latest version as well: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-04-17 01:58:34
|
To post a message in this thread, you need to log in with your Sierra Chart account: