Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Sun, 19 May 2024 01:41:46 +0000
Error with Trade Activity Log
View Count: 84
| [2024-04-12 16:13:08] |
| User194332 - Posts: 23 |
|
Hi I started to see some error in my service Log last few days and not sure what it is related to. I've attached a screenshot. Please Advise. Regards Avi |
 Sierra Trade Log error.PNG / V - Attached On 2024-04-12 16:12:18 UTC - Size: 88.86 KB - 22 views |
| [2024-04-12 16:39:41] |
| John - SC Support - Posts: 31704 |
|
It is having a problem with the specific file that is being referenced. You can ignore this if you want, as it is not really causing an issue. But if you want to not continue to get those messages, then you will want to remove that file from your system. You will have to delete the file manually (i.e. use the File Explorer to delete it). Just make sure Sierra Chart is not running when you delete it. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-04-12 16:45:21] |
| Sierra_Chart Engineering - Posts: 14423 |
|
Delete the file, that is causing the "unexpected condition". First exit from Sierra Chart. You will see the full path and file name of the file in the Trade Service Log.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: