Home >> Support Board

Support Board

Date/Time: Sun, 19 May 2024 00:28:42 +0000

How to Post a Message for Support

Chartbook

View Count: 73

[2024-04-12 15:01:25] #1 [Go To First Post]
User336233 - Posts: 3
Hello, I have a question. Is there any way to recover a chartbook created on a computer that unfortunately I no longer have access to? Thank you.

[2024-04-12 15:31:31] #2 [Go To First Post]
John - SC Support - Posts: 31704
This can not be done. All of your Sierra Chart information is stored on the local computer. We backup certain information within the Sierra Chart folder on the system, just in case you need to go back to a certain point in time. But any other backup options are your responsibility. Therefore, if you do not have access to that Sierra Chart installation or any backups you made of it, then it is not available. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account: