Support Board
Date/Time: Wed, 27 Nov 2024 06:26:36 +0000
If missing bib/ask volume, is it best to delete symbol .scid and reload?
View Count: 1075
| [2014-08-14 01:38:42] |
| User68474 - Posts: 201 |
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I was missing a "chunk" of bid/ask diff. so I decided to: 1.) Recalculate, then..2.)Reload and recalculate...no help. Then 3.)Edit/Download Data by pointing to the beginning of missing data and clicking "Delete and download data from current position to End"....nothing. Then I got frustrated and deleted the whole .scid File and tried to open a new intraday chart. It is still missing all and more bid/ask volume from the present back in time. Why can't I just start over "clean" by deleting the whole data file and opening a new chart? Thank you. |
| [2014-08-14 02:40:10] |
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We see you are using Rithmic. Unless you use Rithmic through Optimus Futures, there is no historical Bid volume and Ask volume. Complete documentation on this subject can be found here: http://www.sierrachart.com/index.php?page=doc/doc_TickbyTickDataConfiguration.php#ServicesThatSupportBVandAV We recommend using the Sierra Chart Real-time and Historical Exchange Data Feed: http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-08-14 02:45:49
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