Login Page - Create Account

Support Board


Date/Time: Sat, 04 May 2024 16:15:00 +0000



Live trading account problem

View Count: 64

[2024-04-11 12:27:44]
aurel19230 - Posts: 2
Hello,
from this morning, I have not the live data anymore. I have tried to connect to my live trading account but i have the message (attached document). I'm witth stage5.
Could you help me ?
Thank you
imageaccess.png / V - Attached On 2024-04-11 12:25:24 UTC - Size: 74.58 KB - 18 views
[2024-04-11 15:11:15]
John - SC Support - Posts: 31362
Check the items at the following link:
Sierra Chart Teton Futures Order Routing: Common Mistakes

If the above do not solve the issue, then check with Stage5 and make sure your account is still in good standing with them.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account