Login Page - Create Account

Support Board


Date/Time: Sat, 04 May 2024 15:55:25 +0000



[User Discussion] - Telegram alerts

View Count: 98

[2024-04-10 20:26:13]
Aaz86 - Posts: 6
Has anybody else had issues with telegram banning their phone number after they have set up the alerts bot? Iv had two numbers banned now and I can’t receive my alerts or access my account! Iv reached out to them multiple times via email etc but never receive a reply or even an explanation as to why?
[2024-04-11 06:43:39]
Sierra_Chart Engineering - Posts: 14216
No we never heard of that. We are working on our own web/mobile app to receive alerts.

We found this:
https://hitechgazette.com/telegram-phone-number-banned-solution/
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-04-11 06:47:32
[2024-04-11 09:36:06]
Aaz86 - Posts: 6
Thanks for the reply, I will try the email addresses from the link you’ve provided see if I can get a response from telegram. Do you have any update on the progress of your web/mobile app? And maybe an approximate timeframe?

Regards
Aaron

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account