Home >> Support Board

Support Board

Date/Time: Sat, 04 May 2024 18:29:20 +0000

How to Post a Message for Support

My platform is not registering P?L correctly

View Count: 67

[2024-04-10 18:02:50] #1 [Go To First Post]
User986629 - Posts: 1
Hi, my platform is crazy not registering P/L correctly nor price action.

[2024-04-10 18:04:50] #2 [Go To First Post]
John - SC Support - Posts: 31362
According to our servers, you are setup to get your data from Rithmic. We can not help with Rithmic data, refer to our policy here: Rithmic Trading Platform Service: Rithmic Market Data and Support Policy We recommend using our Denali Exchange Data Feed instead of Rithmic. Just keep in mind that in order to get the CME Group data at the non-professional rates, you need to have a live, funded, futures trading account. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account: