Support Board
Date/Time: Mon, 25 Nov 2024 00:29:51 +0000
Not finding my live account
View Count: 185
| [2024-04-09 11:11:53] |
| User396400 - Posts: 6 |
|
Ive had to set-up sierra again on a new device. Now when I change from sim to live trading it does not show my account number in the trade window and it does not show any info in my account balance. Seems like the link between sierra and broker is not completed? What can I do? Im using APM futures as broker. Denali/Eurex |
| [2024-04-09 14:37:58] |
| John - SC Support - Posts: 36238 |
|
We assume you are using CQG for your order routing with AMP. If this is correct, then go through the Setup Instructions at the following link to connect that instance to your AMP account: CQG Trading Platform Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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