Support Board
Date/Time: Wed, 27 Nov 2024 06:31:58 +0000
Tradin DOM
View Count: 987
| [2014-08-13 17:53:48] |
| User82486 - Posts: 43 |
|
I sent this message for telephone support, but as yet no response. I am trying to trade five stocks every day. I need some help, explanation and tutoring on the TRADING DOM and I an willing to pay for it. Contact me ASAP by phone or email. (BELOW) I have been with you for years. I am now trading emin futures and stocks with Interactive Traders using your trading platform DOM. Every morning I want to put in five stock purchase before the open as a "BUY Stop Limit" with an OCO bracket. I desperately need some live tutoring to answer several questions about the right way to do this. For example . Do I need five separate DOMs Ten or fifteen minutes will do the trick. I am available from8 AM to noon EST. Fred Epstein I have team viewer already downloaded in my system and am familiar with it, Date Time Of Last Edit: 2014-08-13 18:19:18
|
| [2014-08-13 18:22:01] |
| |
|
We did receive your Account Support Ticket and we are intending to follow it up. We have more support load than usual, and telephone support is always very time-consuming for us. We will do our best to get back to you today. If you are available in your evening that would be best. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-08-14 03:45:16] |
| |
|
Do our support load, trying to allocate time to this is very difficult especially at the time frame you want to be called. One thing we need to make clear, we are not available for on-demand priority telephone support for an issue like this. For example. Do I need five separate DOMs Ten or fifteen minutes will do the trick.
The answer to this is that you could use 5 separate Trade DOM windows. However, what we recommend using is the Associated Watch List which is documented here: http://www.sierrachart.com/index.php?page=doc/doc_SwitchingSymbols.html#AssociatedSymbolList This feature also works with Trade DOM windows. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: