Login Page - Create Account

Support Board


Date/Time: Mon, 25 Nov 2024 02:11:49 +0000



VWAP Charts not working

View Count: 191

[2024-04-08 20:56:01]
David Abrahams - Posts: 17
Hello Friends:
My weekly/Monthly/Quarterly/Yearly VWAP charts have stopped working, reporting the following error:

Study Documentation: Error loading: C:\SierraChart\Data\UserContributedStudies.dll. File not found or may be missing SCDLLName line.
(see screen print attached)

Can you help repair please ?
Thanks in advance.
Date Time Of Last Edit: 2024-04-08 20:56:20
imageWklyVWAPerror.JPG / V - Attached On 2024-04-08 20:56:16 UTC - Size: 65.23 KB - 64 views
[2024-04-08 20:58:46]
John - SC Support - Posts: 36238
The file named "UserContributedStudies.dll" is missing from your system. Typically this is because a Virus Scanning software removed it. You will need to put an exception in your virus scanning software for this file to ensure that it does not get removed again.

To get the file back on your system, you need to update your system. You can "update" to the same release you are on now, and any missing files will be put in place, but if you are not on the current release then we recommend updating to the current release to ensure you have the most up-to-date software. Follow these instructions to update:
Software Download: Fast Update
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-04-08 20:59:02

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account