Support Board
Date/Time: Mon, 25 Nov 2024 02:00:25 +0000
Missing data, consistently
View Count: 204
| [2024-04-08 19:52:51] |
| User889351 - Posts: 4 |
|
Hi, I consistently get missing trade data. On a 1 trade/bar chart, I have no data for one hour. I have tried connecting/re-connecting to data feed, I have tried deleting and reloading data; nothing works. This is not the first time this happened, this is a reoccurring problem. Attaching most recent example. Please advise. Thanks. |
 Screenshot 2024-04-06 002630.png / V - Attached On 2024-04-08 19:52:45 UTC - Size: 59.65 KB - 49 views |
| [2024-04-08 19:53:17] |
| John - SC Support - Posts: 36238 |
|
The next time this occurs we would need to see your Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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