Support Board
Date/Time: Mon, 25 Nov 2024 02:09:53 +0000
trade service log
View Count: 203
| [2024-04-08 16:57:07] |
| Boris Libman - Posts: 58 |
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I'm trying to troubleshoot trade activity and don't see any of the activity that I know to have executed in the Trade Service Log. How can this be, where can I locate it?
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| [2024-04-08 17:40:03] |
| John - SC Support - Posts: 36238 |
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The general information for how to view the information in the Trade Activity Log is the following: Trade Activity Log: Viewing Historical Trade Activity If you are on a recent release then be sure to look through the following as well: Trade Activity Log: Notes About New Trade Activity Log Window For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-04-08 17:54:01] |
| Boris Libman - Posts: 58 |
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I asked about trade service log (not trade activity). Is there an audit report or something similar?
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| [2024-04-08 19:12:58] |
| John - SC Support - Posts: 36238 |
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The Trade Service Log only shows errors. If the Trade Activity Log is not what you are looking for, then what information exactly are you trying to capture? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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