Support Board
Date/Time: Mon, 25 Nov 2024 00:51:00 +0000
FRAMES OF GRAPHS
View Count: 243
| [2024-04-08 16:56:30] |
| User660392 - Posts: 44 |
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Hi, This is the third time that the software acts like this : I have opened the daily chart +15 min chart for assets :es nq RTY & YM . As i add for the daily chart the DIFFERENCE SINGLE LINE, simultaneously the 15 min time frame turns into daily chart with an announce:" you have performed an operation which can not be completed because the chart is being referenced by studies in other charts in the chart book .do you want to clear those references? no matter what i choose YES/NO nothings changes. I opened all over again and i got the same result .Please help me to fix it ,before i did not meet this kind of problem . TNX. |
| [2024-04-08 17:38:26] |
| John - SC Support - Posts: 36238 |
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You have a reference between the charts that is causing the charts to need to be synchronized. Refer to the following: Unable to Change the Bar Time Period for Charts: Chart Being Referenced by Another Chart Preventing Bar Time Period Change For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-04-08 17:38:35
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| [2024-04-09 08:37:49] |
| User660392 - Posts: 44 |
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Hi, I have followed your instruction but it happened again & again & again , i am helpless please check what interrupts the software to work correctly . |
| [2024-04-09 13:53:13] |
| User660392 - Posts: 44 |
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Hi In simple words , what is the main problem so i wont make the same mistake? |
| [2024-04-09 15:04:43] |
| John - SC Support - Posts: 36238 |
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There is some study that you are using on one chart that is wanting information from another chart and therefore needs to have the source chart be of the same timeframe. This would occur, for instance if you are using a "Study/Price Overlay" and have the Input for "Full Synchronization of Source Chart to Destination" set to "Yes". But there are other possibilities as well, and it is up to you to figure out how your charts are setup. If you really can not figure it out, then we recommend starting with new charts and pay close attention to studies that you use that reference another chart. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-04-10 09:21:29] |
| User660392 - Posts: 44 |
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Hi, When i use the difference single line it happens, so what to avoid doing? |
| [2024-04-10 12:44:40] |
| User660392 - Posts: 44 |
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sometime all 15 min chart turn into daily chart & not all . please solve my problem . |
| [2024-04-10 16:15:26] |
| John - SC Support - Posts: 36238 |
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Please get us your Chartbook and we will take a look. Follow these instructions to get us the file: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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