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Date/Time: Thu, 02 May 2024 11:33:40 +0000

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Problem with data I suppose..

View Count: 130

[2024-04-06 17:25:22] #1 [Go To First Post]
Tin43 - Posts: 75
I didn't change anything I believe.. But now when i download a symbol contract, there are a lot of empty spaces. Blank spaces, for example 3 minutes of "no candle" in a 1 minute chart or even a 15 or 20 minute chart. Like skipped data or something like that. I try to delete/download etc, but nothing changes.

[2024-04-06 17:31:27] #2 [Go To First Post]
Sierra_Chart Engineering - Posts: 14173
Provide an image of the chart or Trade DOM, by following these exact instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-04-06 17:48:05] #3 [Go To First Post]
Tin43 - Posts: 75
https://www.sierrachart.com/image.php?Image=1712425630508.png Here is the Chart. It happens with any given symbol, not only with ES.

[2024-04-06 17:50:47] #4 [Go To First Post]
Tin43 - Posts: 75
https://www.sierrachart.com/image.php?Image=1712425795334.png Here is a 4H chart. Maybe it's more clear.

[2024-04-06 18:15:05] #5 [Go To First Post]
Sierra_Chart Engineering - Posts: 14173
We do not know how that chart is configured two look like that. We recommend closing those charts and opening a completely new chart. And then re-download the data: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download" from the main Sierra Chart menu. You just need to do this once per symbol and not for each chart. This command is on the main Sierra Chart menu at the top. Only use it from that location. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-04-06 18:23:12] #6 [Go To First Post]
Tin43 - Posts: 75
I already did that. I even re-update sierra chart. Opened a new fresh chart, etc. I Update the symbol too because last time was too far ago. What you don't understand about being configured like that? Is an OLHC chart. It is not a Continuos Future Contract. I just Find Symbol---> Select Instrument---> Select June contract. That's it. Evening Session "yes". New York Time.

[2024-04-06 18:31:50] #7 [Go To First Post]
Sierra_Chart Engineering - Posts: 14173
Therefore, it must be a color settings issue. Some of the price bars are the same as the background color. Check the color settings: Graphics Settings: Introduction Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-04-06 18:42:54] #8 [Go To First Post]
Tin43 - Posts: 75
Oh come on... I CAN'T BE THAT STUPID. FOR GOD SAKE! Sorry for wasting you time. Thanks.

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