Support Board
Date/Time: Mon, 25 Nov 2024 01:43:49 +0000
Trade Activity Log
View Count: 285
| [2024-04-06 13:51:21] |
| User693935 - Posts: 10 |
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I can't retrieve my past trades. Range to display doesn't do it. Today only gives todays trades. last week the chart was full, gone today. Haven't touched any settings at top of chart ie. All internal Order IDs, All symbols, All Accounts etc And yes I always push Apply button |
| [2024-04-08 14:49:30] |
| John - SC Support - Posts: 36238 |
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Please update to the latest release, as there have been changes recently for the new layout of the Trade Activity Log. Follow these instructions to update: Software Download: Fast Update For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-04-08 19:14:43] |
| Sierra_Chart Engineering - Posts: 17166 |
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Make sure you have trade activity for the Account and Dates that you should have it for. Check the files in /TradeActivityLogs in your Sierra Chart installation folder to see if you have those files. More information about these files: Trade Activity Log: Providing Trade Activity Log File to Support Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-04-08 19:15:56
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