Support Board
Date/Time: Mon, 25 Nov 2024 02:44:32 +0000
"Download Failed Historical data only supported with Sierra Chart data feed" (CQG WebAPI)
View Count: 289
| [2024-04-04 15:57:51] |
| User406550 - Posts: 1 |
|
Hi Connected to live CQG feed via AMP futures (CQG WebAPI [trading]). When trying to open up an intra-day chart of ES (F.US.EPM24) - I get the following error message popping up with red background: "Download Failed Historical data only supported with Sierra Chart data feed" What might be wrong here? /M |
| [2024-04-04 16:36:33] |
| John - SC Support - Posts: 36238 |
|
We do not have support for data from CQG for the CME Group and EUREX. Therefore, you have to get the data for these exchanges from our Denali Exchange Data Feed. Follow the instructions at the following link to setup the CME Group data: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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