Support Board
Date/Time: Mon, 25 Nov 2024 03:03:12 +0000
Tool performance degraded when using dotted or dashed crosshair
View Count: 305
| [2024-04-02 23:37:25] |
| sean3000 - Posts: 53 |
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When the crosshair is set to the dotted or dashed line style instead of solid, some tools become laggy and unresponsive. I have observed this issue when using the calculator and price retracement tools. I haven't checked all tools. Clicking and dragging a chart with a dotted/dashed crosshair also feels less responsive. This is not a critical issue, I just wanted to bring it to SC's attention. I'm using the ARM64 version on an M1 Mac. |
| [2024-04-03 00:35:24] |
| Sierra_Chart Engineering - Posts: 17166 |
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Yes we have been long aware of this, for probably about two decades now. The performance issue is at the operating system level.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-04-03 00:35:40
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| [2024-04-03 15:24:58] |
| sean3000 - Posts: 53 |
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Understood. I couldn't find any mention of this issue in the documentation or support forums so I figured I'd highlight it. I thought it could have been something unique to the Arm64 version.
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