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Date/Time: Mon, 13 May 2024 22:22:32 +0000



number of contracts

View Count: 150

[2024-04-02 11:54:41]
User716459 - Posts: 111
The horizontal line with which I marked the number of contracts, for example, 100 moves, it does not stay in place. The right vertical scale does not show the number of contracts, only negative values on the Ym chart. Cl and Gc are displayed correctly, and on them I have set the horizontal line on a certain number of contracts, visible on the scale on the right. Please let me know how to fix this, thank you.
[2024-04-03 02:03:16]
Sierra_Chart Engineering - Posts: 14341
We do not understand what you are referring to.

Provide an image of the chart or Trade DOM showing what you are referring to, by following these *exact* instructions:
Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-04-03 10:39:48]
User716459 - Posts: 111
I attach a snapshot. Ym chart shows negative number of contracts -100 - right arrow. The left arrow shows a line that moves vertically, it does not show a constant value of contracts like the Gc chart - it shows 200 contracts, and the cursor shows a positive value of 100 contracts.
Please give me information on how to make the Ym chart show like Gc. Thanks.
Private File
[2024-04-03 16:56:02]
John - SC Support - Posts: 31602
What are the studies that are in that region?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-04-04 09:47:18]
User716459 - Posts: 111
I don't understand the question.
[2024-04-04 09:54:29]
User716459 - Posts: 111
If you are asking about the horizontal and vertical colored stripes, they are irrelevant to this case, because the Ck and Gc graph is correct.
[2024-04-04 15:27:45]
John - SC Support - Posts: 31602
We are wondering if you have more than just the "Volume" study in that region. It looks like there may be another study that is driving the scale and that is why you are seeing the -100. Please let us know if there are other studies in that region and what they are.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-04-04 16:56:23]
User716459 - Posts: 111
I don't know, maybe that's the case. I don't know how to check it. I have the same thing on Cl and GC. The horizontal and vertical colored stripes mark the corresponding candles.
[2024-04-04 20:15:19]
John - SC Support - Posts: 31602
Please get us that chart by following these instructions and we will take a look:
Support Board Posting Information: Providing Chartbook with Only a Single Chart
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-05-13 10:32:26]
User716459 - Posts: 111
Good morning. I saved a new file as instructed, and I don't know where it is to send it to You as an attachment. Please help.
[2024-05-13 16:54:36]
John - SC Support - Posts: 31602
Follow the instructions at the following link:
Support Board Posting Information: Providing Chartbook with Only a Single Chart
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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