Support Board
Date/Time: Mon, 25 Nov 2024 04:27:24 +0000
Can't acess MBO Data on DOM
View Count: 227
| [2024-03-25 15:30:43] |
| User600819 - Posts: 43 |
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Hi - I've upgraded to Service 12, but I can't access Bid/Ask Market Order Data. Thanks |
| [2024-03-25 20:18:55] |
| John - SC Support - Posts: 36238 |
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The main thing we want to point out is that the only exchange that you have active that includes Market Depth is the "CME E-Mini for Professionals", so you will only have Market Depth (and also MBO information) for those symbols that are part of the CME E-Mini. If you are using a symbol for the CME E-Mini and still having an issue with the MBO data, then make sure you have gone through the Setup Instructions at the following link: Market By Order Data: Step-by-Step Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-03-25 20:48:17] |
| User600819 - Posts: 43 |
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Thanks got it!
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