Support Board
Date/Time: Mon, 25 Nov 2024 04:57:29 +0000
Connection error message
View Count: 247
| [2024-03-25 14:18:26] |
| shire - Posts: 6 |
|
Hello when I login my sierra chart system gives the following error message: connection error message from service: CQG WebAPI Login unsuccessful. Server message: Trade routing is not available now. Contact customer support for assistance. I've uploaded a screenshot of the error message as well. |
 Screenshot 2024-03-23 085636.png / V - Attached On 2024-03-25 14:18:20 UTC - Size: 53.49 KB - 55 views |
| [2024-03-25 14:18:38] |
| John - SC Support - Posts: 36238 |
|
Refer to item #11 at the following link: CQG Trading Platform Service: Common Error Messages For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: