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Date/Time: Wed, 27 Nov 2024 07:54:22 +0000



MULTIPLE DATA FEED ACCOUNTS

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[2014-08-12 10:18:17]
Meritus - Posts: 164
Hey, can you please advise on if its possible to run two data feeds off the same account at the same time? I am about to subscribe to Tele Trader (for equities) and I already subscribe to the SC Real Time and Historical Data Service (for futures). If I subscribe to Tele Trader will I be able to have both futures charts and equities charts simultaneously or do I have to run a separate (duplicate) sierrachart?

My confusion arises because I would have to connect to the Teletrader data server to get equities data, and by doing this I am therefore disconnecting my existing connection to the SCRTHDS from which I get futures data? Hope this makes sense

Thanks in advance
[2014-08-13 08:53:09]
Sierra Chart Engineering - Posts: 104368
We apologize for the late response.

The easiest thing right now is to run 2 separate copies of Sierra Chart. Refer to this page:

http://www.sierrachart.com/index.php?page=doc/MultipleServices.html

You will use one copy for TeleTrader and another one for the Sierra Chart Exchange Data Feed which apparently you are using with CQG.

We could support TeleTrader within the same instance of Sierra Chart that you use the Sierra Chart data feed in, but we do not have time right now to work on that. And it kind of is limiting because we have to set up special symbol mapping and it will require a lot of intervention on our part whenever you want to follow new TeleTrader markets.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-08-13 08:54:08

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