Support Board
Date/Time: Mon, 25 Nov 2024 06:32:47 +0000
receive incomplete data
View Count: 302
| [2024-03-21 20:37:20] |
| MarcOh - Posts: 163 |
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cont. futures contract is set to volume backadjusted please take a look at the att file. Never ever received this message before. Logfile was sended Thx (I know that I do not receive CME realtime data) Date Time Of Last Edit: 2024-03-21 20:37:55
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 sierra.png / V - Attached On 2024-03-21 20:37:50 UTC - Size: 269.65 KB - 47 views |
| [2024-03-21 21:56:16] |
| Sierra_Chart Engineering - Posts: 17172 |
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There is no support for data from Rithmic. Refer to: Rithmic Trading Platform Service: Rithmic Market Data and Support Policy Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-03-22 04:47:36] |
| MarcOh - Posts: 163 |
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ok. Maybe there is a support for "all services"? Im connected to SC feed now I do not understand this GAP |
| Screenshot_2.png / V - Attached On 2024-03-22 04:47:09 UTC - Size: 132.55 KB - 52 views |
| [2024-03-22 14:31:32] |
| John - SC Support - Posts: 36238 |
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You are missing data for some reason. Refer to the following: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-03-22 15:41:02] |
| Sierra_Chart Engineering - Posts: 17172 |
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This is a Continuous Futures Contract chart, therefore refer to: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data The problem you may be having is that the historical Intraday data downloads are failing and not being complete. In this case, adjust the Intraday Data Storage Time Unit to 1 second or 2 seconds before re-downloading the data: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Improving Historical Intraday Data Downloading Performance Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-03-22 16:38:38] |
| MarcOh - Posts: 163 |
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Will include this. thx guys
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