Support Board
Date/Time: Mon, 25 Nov 2024 06:41:55 +0000
More than 3 copies of SC running
View Count: 262
| [2024-03-21 15:06:18] |
| gtaranti - Posts: 67 |
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On the same computer system, when I'm running 3 copies of SC, there is no problem, all of them are running smoothly. Below are the Services for each copy: Copy #1 : SC Data - All Services Copy #2 : Teton CME Order - Routing (Ironbeam) Copy #3 : Rithmic Direct - DTC (TOPSTEP) When I try to run a 4th copy, with the same settings as Copy #1 (SC Data - All Services) I notice that it can't provide live data to the chart. In the Message Log I copy : 2024-03-21 10:44:18.486 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsForSameDevice = 3, NumCurrentConnectionsForSameDevice = 4
So, it says MaxConnectionsForSameDevice = 3. How is this possible? In the licensing info, it states that You can have many tens of copies of Sierra Chart on the same system running at the same time with a single license.
Sierra Chart Purchase and License Information: Licensing / Number of Systems Is there something else I have to do in order to get a 4th copy running with data, or it's not supported for some reason? |
| [2024-03-21 17:06:33] |
| John - SC Support - Posts: 36238 |
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You can have as many Sierra Chart installations running as you want. That part is true. The issue is that the exchanges have different rules, and one of those rules is that you can only have 3 instances receiving the data on a single computer at one time. Refer to the following: Denali Exchange Data Feed: Denali Exchange Data Feed Connections on Same Computer Simultaneously One option you have is to use a second computer, in which case you can have 3 installations on each computer all accessing the data feed. But, in order to do this you have to pay double the exchange fees. Refer to the following: Denali Exchange Data Feed: Denali Exchange Data Feed on Two Computers Simultaneously For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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