Support Board
Date/Time: Mon, 25 Nov 2024 00:45:42 +0000
Chat box & message log
View Count: 287
| [2024-03-19 21:57:57] |
| JVincent - Posts: 18 |
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Greetings...is there any way to get the chat box to NOT open on an order fill?......also, my message log keeps popping up constantly all day when I think a lot of the items on it used to just run under the hood prior...any way to shut it down?
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| [2024-03-19 22:17:53] |
| Sierra_Chart Engineering - Posts: 17164 |
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Regarding the Message Log, refer to: Message Log: Preventing Message Log from Automatically Opening Are you sending order fill messages notifications into into a chat for notification through Telegram? If so, it needs to remain open. Just keep it open and it will not reopen. So do not close it. Just leave it in the background. It runs on another thread. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-04-09 20:28:24] |
| JVincent - Posts: 18 |
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Greetings...I followed the instructions about how to get chat notifications for my order fills...I have Telegram but when I open the chat window, via your instructions, there is nothing to choose from on the left side of the window (it does say I'm connected to my Sierra account)....also the 'There are two Relay to Telegram options at the bottom of that settings window'...there is nothing at the bottom of my chat window except 'send' 'attach' & 'attach clipboard'...when are you going to get your own chat system so I can get notifications since you stopped my emails? I really need them and this Telegram chat is incredibly confusing and way more complicated than emails.
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| [2024-04-09 20:43:52] |
| John - SC Support - Posts: 36238 |
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It sounds like you did not setup a Group Chat with only yourself in the Group. Please go through the instructions at the following link for how to setup the Chat for alerts and then connect it to Telegram: Chat and Communications Platform: Using Chat for Remote Alert Notifications For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-04-09 23:57:56] |
| Sierra_Chart Engineering - Posts: 17164 |
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First thing is update to version 2627: Software Download: Fast Update This is very important! And make sure the name of the Group Chat, it is at least five characters long. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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