Support Board
Date/Time: Mon, 25 Nov 2024 06:43:03 +0000
Data is missing from market profile
View Count: 241
| [2024-03-18 21:05:59] |
| MarianoSc94 - Posts: 4 |
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Hello there, After the last update, I noticed that some of the data is missing from the market profile. The chart was working well before the update. I am thinking that this might be a bug? I tried to restart the platform, add the chart again, but still no chance. The screenshot attached is as of today. https://www.sierrachart.com/image.php?Image=1710787532904.png I did the "Re-Downloading Continuous Futures Contract Data" and "Re-Downloading Continuous Futures Contract Data" steps but it still does not work. |
| [2024-03-19 14:14:07] |
| John - SC Support - Posts: 36238 |
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We do not see any particular issue with the image you provided. What do you mean in terms of there being missing data?
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| [2024-03-19 19:12:30] |
| MarianoSc94 - Posts: 4 |
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I have my chart and one of my colleagues and they both look different. The volume profiles are not the same. Is it ok if I attach both screenshots in here?
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| [2024-03-19 19:26:37] |
| MarianoSc94 - Posts: 4 |
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I found the issue now. It was related to the time on the global settings. Sorry for the trouble.
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