Login Page - Create Account

Support Board


Date/Time: Mon, 25 Nov 2024 07:38:50 +0000



disappearing study

View Count: 186

[2024-03-18 07:05:06]
bannaa - Posts: 3
I started to have this problem with the relative volume study disappearing from one my of charts. I have 4 charts for one ticker, they all have the relative volume study on them. About once a day the relative volume study randomly disappears (meaning the study is there but it does not print in the chart region) from my 1 minute timeframe chart, it does not disappear from any other charts. I tried to reload and recalculate the chart, delete the study and add a new one, but it does not work. I have to duplicate a higher timeframe chart with the study, and then it's ok until it happens again after a day or two. This happened to me at least 20 times so far. Thanks for your help.
[2024-03-18 08:09:22]
Sierra_Chart Engineering - Posts: 17172
So we can understand this better, provide an image of the chart when this happens by following these instructions:
Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional)

You can leave all of the studies on the chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account