Support Board
Date/Time: Mon, 25 Nov 2024 09:57:56 +0000
Updated to Version 2616 now seeing DD:00:21:15 (delayed)
View Count: 303
| [2024-03-16 19:26:56] |
| User708541 - Posts: 86 |
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I'm running 2 instances of Sierra. One uses Teton - Denali the other uses Rithmic Direct for TopStep This is the instance with the (delayed) showing. I'm using every day so the access to my funded account once/month is not the issue. I haven't changed anything other than updated to the most recent version of Sierra. I realize it is the weekend and the markets are closed but since I've never seen this before and it's not showing (delayed) on my Teton-Denali instance I want to solve any issues now rather than later. Thank you. Also, sent you my Message Log about 1-2 minutes ago. |
 Showing -delayed-.png / V - Attached On 2024-03-16 19:25:02 UTC - Size: 10.27 KB - 58 views Attachment Deleted. |
| [2024-03-16 20:35:32] |
| Sierra_Chart Engineering - Posts: 17172 |
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You will see an indication of Delayed data, when the markets are closed. We would have to look into why it is not showing a larger amount than you are seeing. But it is completely normal to see that indication.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-03-16 20:55:06] |
| User708541 - Posts: 86 |
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Thank you. It is showing a short amount of time because I had just updated to the most recent version of Sierra which required a disconnect from data and that was how long since reconnected. Is this new? I have never seen this before? Also, can I add a request that the word show (delayed) only when the data is actually delayed and use something like 'Market Closed' when the market is closed or not delivering data? "delayed" is really sending the wrong message. Date Time Of Last Edit: 2024-03-16 20:59:52
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