Support Board
Date/Time: Mon, 25 Nov 2024 06:22:22 +0000
wrong price
View Count: 327
| [2024-03-16 15:05:34] |
| mbai - Posts: 8 |
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https://prnt.sc/tYk5Y10ELls7 i deleted all data and downloaded , after that the values of the previous days were wrong, u can see whats wrong in the picture , how do i fix it ? |
| [2024-03-16 20:34:14] |
| Sierra_Chart Engineering - Posts: 17170 |
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Provide an image of the chart or Trade DOM, by following these *exact* instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-03-17 14:50:32] |
| mbai - Posts: 8 |
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https://www.sierrachart.com/image.php?Image=1710686837406.png here is the pic , i have another one for u to maybe understand it better . https://prnt.sc/Y8fYeDFbKqeq in this pic u can see my past 3 trading days , u can see my order fills , fills are above the price that is shown, its where the price was when i tradet during that time , price just moved down about a 100 points |
| [2024-03-18 15:16:03] |
| John - SC Support - Posts: 36238 |
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You are using a Continuous Futures Contract Chart without back-adjustment. What you are seeing is normal. Refer to the following: Continuous Futures Contract Charts: Understanding Back Adjusted Price Data and Comparisons For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-03-19 05:02:23] |
| Sierra_Chart Engineering - Posts: 17170 |
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Also refer to: Continuous Futures Contract Charts: Trade Order Fill Display Issues Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-03-19 13:32:31] |
| mbai - Posts: 8 |
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i did the back adjustment , thats how it looks now --> https://www.sierrachart.com/image.php?Image=1710854999417.png the roll over date line moved to wendsday , now there is a gap on that and not friday as before , now the prices before wendsday are wrong, what now , and the issue ist not with the fill order display, where the fill orders are shown thats where price should be |
| [2024-03-19 13:53:36] |
| Sierra_Chart Engineering - Posts: 17170 |
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First, you are running an old version of Sierra Chart it is absolutely 100% sign mandatory that you update Sierra Chart. Otherwise, we cannot help you. Instructions: Software Download: Fast Update This is what we see: https://www.sierrachart.com/image.php?Image=1710856314206.png Follow the instructions here: Continuous Futures Contract Charts: Basic Steps to Correct Invalid Back Adjust Amount for Most Recent Transition to New Contract Month And most importantly disable the Use Custom Symbol Settings Values. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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