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Direct MessagesDate/Time: Sun, 28 Apr 2024 14:20:09 +0000
second account
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| [2024-03-13 20:55:39] |
| User702340 - Posts: 12 |
|
hello dear, sorry to trouble you, i notice that i am receiving delayed data in both copies, one copy uses interactive broker data without sierra support, the other copy uses sc data with sierra support, but we both receive delayed data, what is the reason for that? can you pls help? bte, i just logged in to my interactive broker account which i know i need to do at least once a month thank you |
 delayed data.png / V - Attached On 2024-03-13 20:55:32 UTC - Size: 90.82 KB - 17 views |
| [2024-03-13 21:04:45] |
| John - SC Support - Posts: 31159 |
|
We can not answer the question about Interactive Brokers data. That is something you need to ask them about. But as for the data from us, you are not setup to get real-time data for the NASDAQ TotalView exchange, and the image your provided is for data from that exchange (QQQ-NQTV). You should not have any issue with data from the CME Group, as you have that exchange active and everything in your account looks good. If you want to add the NASDAQ TotalView, or the U.S. Equities Consolidated Tape, then follow the instructions at the following link: Denali Exchange Data Feed: *Setup Instructions: All Other Exchanges* For information on the NASDAQ TotalView exchange, refer to the following: Denali Exchange Data Feed: Nasdaq TotalView Data Feed Notes For information on the U.S. Equities Consolidated Tape, refer to the following: Denali Exchange Data Feed: US Equities Consolidated Tape Data Feed Notes For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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