Support Board
Date/Time: Mon, 25 Nov 2024 08:47:28 +0000
account renew
View Count: 254
| [2024-03-13 17:09:48] |
| VLiviu - Posts: 223 |
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Hello SC team! My account is expired, could not keep it alive because some personal issues. One question please, it's been awhile since I was connected to CME group via Ironbeam, can I renew and still be considered NON-PRO? Thank you! |
| [2024-03-13 17:42:50] |
| John - SC Support - Posts: 36238 |
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The agreements you have filled out previously are still valid, and those have you tagged as a "non-professional". Just keep in mind that you also need to be able to connect your Sierra Chart software to your live, funded, futures trading account to verify the account. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-03-13 18:20:35] |
| VLiviu - Posts: 223 |
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I've sent an email to ironbeam and the answer was: You are still set up to connect, all you need to do is connect the Teton service following these steps and selecting Ironbeam as the clearing firm: https://support.edgeclear.com/portal/en/kb/articles/enabling-teton-futures-order-routing-sierra-chart-denali-data-feed-set-up
so, it seems I'm ok, right? |
| [2024-03-13 21:17:42] |
| VLiviu - Posts: 223 |
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...ok, thank you anyways
|
| [2024-03-14 14:01:34] |
| John - SC Support - Posts: 36238 |
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Yes, it appears you just need to add funds to your account with us, select your package and data and then connect to your Ironbeam account.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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