Support Board
Date/Time: Wed, 27 Nov 2024 06:29:43 +0000
Data/trade service connection question
View Count: 995
| [2014-08-08 19:37:31] |
| NumbersBars - Posts: 141 |
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Hi, I see some brokers such AMP or Optimus offered free or subsidized Sierra Chart subscription. Just wondering, if a user received a subsidized subscription from a broker, can he still use the same copy of Sierra Chart to connect to other data/trade service? |
| [2014-08-08 19:48:56] |
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No, there are limitations in this case. If Sierra Chart is provided through a broker, you can only connect to their own system with it.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-08-09 00:26:57] |
| NumbersBars - Posts: 141 |
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Got it. In this case, same scenario, if user also requires Sierra Real Time Data, he will need to pay for another Sierra Chart platform subscription? or Sierra Real time data can be purchased as an add-on to the free/subsidized broker-version of Sierra Chart? |
| [2014-08-09 00:53:33] |
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You do not need to pay for another Sierra Chart subscription. You only need one subscription and that is your own direct Sierra Chart account: http://www.sierrachart.com/index.php?l=doc/doc_DirectAccount.html The Sierra Chart Real-time Exchange Data Feed does require your own direct account. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-08-09 02:15:39] |
| NumbersBars - Posts: 141 |
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Once you have completed the steps and now have a direct Sierra Chart account, you will no longer need your other Sierra Chart account you may have had through the affiliate. You will no longer need to pay for Sierra Chart through the affiliate if you have been doing that, and can cancel with them.
If the affiliate paid a discounted price for me, now with the direct account, do I continue paying Sierra Chart the discounted price or do I need to pay the full retail price? |
| [2014-08-09 02:38:48] |
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The full price.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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