Support Board
Date/Time: Wed, 27 Nov 2024 06:44:20 +0000
SC 1172 CL.20140900.CME_NY
View Count: 1548
| [2014-08-08 11:54:00] |
| crazybears - Posts: 314 |
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Hi SC Support looks loke price update but bar not. check others symbols and all seems work as usual ,GC TF ES NQ YM ZS |
| [2014-08-08 16:36:23] |
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Refer to help topic 3 about this: Http://www.sierrachart.com/index.php?page=doc/helpdetails3.html If you need more help we need to see the Message Log, by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-08-08 18:19:46] |
| crazybears - Posts: 314 |
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Hi checking now CL works fine TF not :( Unsubscribed from market depth data for NQ.20140900.CME_Eq | 2014-08-08 14:18:35 Unsubscribed from market depth data for YM.20140900.CME_E | 2014-08-08 14:18:35 Unsubscribed from market depth data for TF.20140900.ICE_IN | 2014-08-08 14:18:35 Unsubscribed from market depth data for CL.20140900.CME_NY | 2014-08-08 14:18:35 Unsubscribed from market depth data for ES.20140900.CME_Eq | 2014-08-08 14:18:35 File >> Disconnect selected. | 2014-08-08 14:18:43 CTS FIX: Sending a Logout message. | 2014-08-08 14:18:43 Socket (780) | Shutdown and closed. | 2014-08-08 14:18:43 SC Exchange Data | Disconnected from the server. | 2014-08-08 14:18:43 CTS FIX: Disconnected. | 2014-08-08 14:18:43 CTS FIX: Received a Logout message. Text = Successful logout upon request | 2014-08-08 14:18:44 CTS FIX socket (828) | SSL shutdown indicates not able to send 'close notify'. | 2014-08-08 14:18:44 CTS FIX socket (828) | SSL has been shut down. | 2014-08-08 14:18:44 CTS FIX socket (828) | SSL object has been freed. SSL state is now disconnected. | 2014-08-08 14:18:44 CTS FIX socket (828) | Shutdown and closed. | 2014-08-08 14:18:44 CTS FIX: Logged out and disconnected. | 2014-08-08 14:18:44 CTS FIX - Connecting to CTS Live server fix.t4login.com:10443 | 2014-08-08 14:18:47 CTS FIX - Firm: DDT | 2014-08-08 14:18:47 CTS FIX socket (0) | Resolved address fix.t4login.com to IP 74.201.6.106 | 2014-08-08 14:18:47 CTS FIX socket (828) | Connected. | 2014-08-08 14:18:47 CTS FIX socket (828) | Starting SSL connection. | 2014-08-08 14:18:47 CTS FIX socket (828) | SSL connection established. | 2014-08-08 14:18:48 CTS FIX: Sending the Logon message. | 2014-08-08 14:18:48 CTS FIX: Connected to data and trade server. FIX version: 4.3.8.0 | 2014-08-08 14:18:48 CTS FIX: Received Account List collateral report. | 2014-08-08 14:18:48 CTS FIX: Subscribing to account: DD* | 2014-08-08 14:18:48 CTS FIX: Received Account Update collateral report. | 2014-08-08 14:18:50 CTS FIX: Requesting Open Orders for account: DD* | 2014-08-08 14:18:53 CTS FIX: Received Account List collateral report. | 2014-08-08 14:18:53 CTS FIX: Received Account List collateral report. | 2014-08-08 14:19:03 Date rule based rollover from CL.20140700.CME_NY to next contract occurs at 2014-06-19. | 2014-08-08 14:19:09 Date rule based rollover from CL.20140800.CME_NY to next contract occurs at 2014-07-21. | 2014-08-08 14:19:09 Date rule based rollover from CL.20140900.CME_NY to next contract occurs at 2014-08-19. | 2014-08-08 14:19:09 Checking Intraday data file for symbol CL.20140700.CME_NY for the date range from 2014-05-19 to 2014-06-19. | 2014-08-08 14:19:09 Checking Intraday data file for symbol CL.20140800.CME_NY for the date range from 2014-06-19 to 2014-07-21. | 2014-08-08 14:19:09 Checking Intraday data file for symbol CL.20140900.CME_NY for the date range from 2014-07-21 to 0. | 2014-08-08 14:19:09 Symbols used for CL.20140900.CME_NY continuous contract chart: | 2014-08-08 14:19:09 CL.20140700.CME_NY | 2014-08-08 14:19:09 CL.20140800.CME_NY | 2014-08-08 14:19:09 CL.20140900.CME_NY | 2014-08-08 14:19:09 Date rule based rollover from TF.20140900.ICE_IN to next contract occurs at 2014-09-11. | 2014-08-08 14:19:09 Checking Intraday data file for symbol TF.20140900.ICE_IN for the date range from 2014-06-12 to 0. | 2014-08-08 14:19:09 Symbols used for TF.20140900.ICE_IN continuous contract chart: | 2014-08-08 14:19:09 TF.20140900.ICE_IN | 2014-08-08 14:19:09 Mapping CL.20140900.CME_NY to CLU4. Service code: nymex | 2014-08-08 14:19:09 SC Exchange Data | Starting real-time market data updates for: CLU4. ID: 1 | 2014-08-08 14:19:09 Using username 0 | 2014-08-08 14:19:09 SC Exchange Data | Connecting to the server scdf1.sierracharts.com. Port 443 | 2014-08-08 14:19:09 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-08-08 14:19:09 HD Request # 26 | Downloading Intraday chart data for CL.20140900.CME_NY to the file CL.20140900.CME_NY.scid. Service: nymex | 2014-08-08 14:19:09 HD Request # 26 | Performing multistage download. Downloading Minute data first. | 2014-08-08 14:19:09 HD Request # 26 | Download start Date-Time: 2014-08-08 14:18:42.0 | 2014-08-08 14:19:09 HD Request # 26 | Disabling Intraday chart updating for symbol during historical data download. | 2014-08-08 14:19:09 HD Request # 26 | Using server: scdf1.sierracharts.com port 10149 | 2014-08-08 14:19:09 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-08-08 14:19:09 CTS T4 FIX | Starting real-time market data updates for: TF.20140900.ICE_IN. ID: 2 | 2014-08-08 14:19:09 Socket (912) | Connected. | 2014-08-08 14:19:09 SC Exchange Data | Connected to server. | 2014-08-08 14:19:09 SC Exchange Data | Sending logon request message. | 2014-08-08 14:19:09 Socket (896) | Connected. | 2014-08-08 14:19:09 HD Request # 26 | Sending historical data logon request message. | 2014-08-08 14:19:09 CTS T4 FIX | Sending security definition request for symbol CL.20140900.CME_NY | 2014-08-08 14:19:10 CTS T4 FIX | Received 1 security definitions for underlying symbol CL | 2014-08-08 14:19:10 HD Request # 26 | Requesting Intraday data. Start Date-Time: 2014-08-08 14:18:42. Record interval: 60. Symbol: CLU4 | 2014-08-08 14:19:10 SC Exchange Data | Server Info - Server Name: . | 2014-08-08 14:19:10 SC Exchange Data | Server protocol version: 4. Client protocol version: 4. There is a protocol match. | 2014-08-08 14:19:10 SC Exchange Data | Successfully connected. | 2014-08-08 14:19:10 SC Exchange Data | Restarting real-time data updates for symbol: CL.20140900.CME_NY -> CLU4 | 2014-08-08 14:19:10 HD Request # 26 | Decompressing data. | 2014-08-08 14:19:10 HD Request # 26 | Receiving Intraday data for CL.20140900.CME_NY starting at 2014-08-08 14:18:42 | 2014-08-08 14:19:10 HD Request # 26 | Timestamp of first Intraday data file record written: 2014-08-08 14:19:00 | 2014-08-08 14:19:10 Socket (896) | Shutdown and closed. | 2014-08-08 14:19:10 The network socket for historical data has been closed. | 2014-08-08 14:19:10 HD Request # 26 | Received 2 records from 2014-08-08 14:18:42 to 2014-08-08 14:19:00 (18.0 seconds) and wrote 1 record for CL.20140900.CME_NY | 2014-08-08 14:19:10 HD Request # 26 | Intraday download COMPLETE for CL.20140900.CME_NY. Completion time: 0s | 2014-08-08 14:19:10 HD Request # 27 | Downloading Intraday chart data for CL.20140900.CME_NY to the file CL.20140900.CME_NY.scid. Service: nymex | 2014-08-08 14:19:10 HD Request # 27 | Rounding start Date-Time down to the minute: 2014-08-08 14:18:00.0 | 2014-08-08 14:19:10 HD Request # 27 | Download start Date-Time: 2014-08-08 14:18:00.0 | 2014-08-08 14:19:10 HD Request # 27 | Using server: scdf2.sierracharts.com port 10149 | 2014-08-08 14:19:10 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-08-08 14:19:10 Socket (1152) | Connected. | 2014-08-08 14:19:10 HD Request # 27 | Sending historical data logon request message. | 2014-08-08 14:19:10 CTS T4 FIX | Sending security definition request for symbol TF.20140900.ICE_IN | 2014-08-08 14:19:11 HD Request # 27 | Requesting Intraday data. Start Date-Time: 2014-08-08 14:18:00. Record interval: 0. Symbol: CLU4 | 2014-08-08 14:19:11 CTS T4 FIX | Received matching security definition for symbol TF.20140900.ICE_IN. Subscribing to data. | 2014-08-08 14:19:11 CTS T4 FIX | Received 1 security definitions for underlying symbol TF | 2014-08-08 14:19:11 HD Request # 27 | Decompressing data. | 2014-08-08 14:19:11 HD Request # 27 | Receiving Intraday data for CL.20140900.CME_NY starting at 2014-08-08 14:18:00 | 2014-08-08 14:19:11 HD Request # 27 | Truncating Intraday data file at 2014-08-08 14:18:00 while receiving initial tick data during multistage download. | 2014-08-08 14:19:11 HD Request # 27 | Date-time after truncate 2014-08-08 14:17:57 | 2014-08-08 14:19:11 HD Request # 27 | Timestamp of first Intraday data file record written: 2014-08-08 14:18:00 | 2014-08-08 14:19:11 Socket (1152) | Shutdown and closed. | 2014-08-08 14:19:11 The network socket for historical data has been closed. | 2014-08-08 14:19:11 HD Request # 27 | Received 391 records from 2014-08-08 14:18:00 to 2014-08-08 14:19:11 (71.0 seconds) and wrote 391 records for CL.20140900.CME_NY | 2014-08-08 14:19:11 HD Request # 27 | Intraday download COMPLETE for CL.20140900.CME_NY. Completion time: 1s | 2014-08-08 14:19:11 Real-time Intraday chart data file updates started for CL.20140900.CME_NY | 2014-08-08 14:19:11 HD Request # 27 | Enabling Intraday chart updating for symbol. | 2014-08-08 14:19:11 HD Request # 27 | Reloading Intraday charts for symbol. | 2014-08-08 14:19:11 Reloading all charts with filename: CL.20140900.CME_NY.scid | 2014-08-08 14:19:11 Date rule based rollover from CL.20140700.CME_NY to next contract occurs at 2014-06-19. | 2014-08-08 14:19:11 Date rule based rollover from CL.20140800.CME_NY to next contract occurs at 2014-07-21. | 2014-08-08 14:19:11 Date rule based rollover from CL.20140900.CME_NY to next contract occurs at 2014-08-19. | 2014-08-08 14:19:11 Checking Intraday data file for symbol CL.20140700.CME_NY for the date range from 2014-05-19 to 2014-06-19. | 2014-08-08 14:19:11 Checking Intraday data file for symbol CL.20140800.CME_NY for the date range from 2014-06-19 to 2014-07-21. | 2014-08-08 14:19:11 Checking Intraday data file for symbol CL.20140900.CME_NY for the date range from 2014-07-21 to 0. | 2014-08-08 14:19:11 Symbols used for CL.20140900.CME_NY continuous contract chart: | 2014-08-08 14:19:11 CL.20140700.CME_NY | 2014-08-08 14:19:11 CL.20140800.CME_NY | 2014-08-08 14:19:11 CL.20140900.CME_NY | 2014-08-08 14:19:11 HD Request # 28 | Downloading Intraday chart data for TF.20140900.ICE_IN to the file TF.20140900.ICE_IN.scid. Service: ice.us | 2014-08-08 14:19:11 HD Request # 28 | Performing multistage download. Downloading Minute data first. | 2014-08-08 14:19:11 HD Request # 28 | Download start Date-Time: 2014-08-08 14:18:43.0 | 2014-08-08 14:19:11 HD Request # 28 | Disabling Intraday chart updating for symbol during historical data download. | 2014-08-08 14:19:11 HD Request # 28 | Using server: scdf1.sierracharts.com port 10149 | 2014-08-08 14:19:11 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-08-08 14:19:11 Socket (976) | Connected. | 2014-08-08 14:19:12 HD Request # 28 | Sending historical data logon request message. | 2014-08-08 14:19:12 HD Request # 28 | Requesting Intraday data. Start Date-Time: 2014-08-08 14:18:43. Record interval: 60. Symbol: RJU14 | 2014-08-08 14:19:12 HD Request # 28 | Decompressing data. | 2014-08-08 14:19:12 Socket (976) | Shutdown and closed. | 2014-08-08 14:19:12 The network socket for historical data has been closed. | 2014-08-08 14:19:12 HD Request # 28 | Received 1 record from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for TF.20140900.ICE_IN | 2014-08-08 14:19:12 HD Request # 28 | Intraday download COMPLETE for TF.20140900.ICE_IN. Completion time: 1s | 2014-08-08 14:19:12 Not downloading historical Intraday data for TF.20140900.ICE_IN because data is currently being downloaded for this symbol. | 2014-08-08 14:19:12 HD Request # 29 | Downloading Intraday chart data for TF.20140900.ICE_IN to the file TF.20140900.ICE_IN.scid. Service: ice.us | 2014-08-08 14:19:12 HD Request # 29 | Rounding start Date-Time down to the minute: 2014-08-08 14:18:00.0 | 2014-08-08 14:19:12 HD Request # 29 | Download start Date-Time: 2014-08-08 14:18:00.0 | 2014-08-08 14:19:12 HD Request # 29 | Using server: scdf2.sierracharts.com port 10149 | 2014-08-08 14:19:12 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-08-08 14:19:12 Socket (2104) | Connected. | 2014-08-08 14:19:12 HD Request # 29 | Sending historical data logon request message. | 2014-08-08 14:19:12 HD Request # 29 | Requesting Intraday data. Start Date-Time: 2014-08-08 14:18:00. Record interval: 0. Symbol: RJU14 | 2014-08-08 14:19:12 HD Request # 29 | Decompressing data. | 2014-08-08 14:19:12 Socket (2104) | Shutdown and closed. | 2014-08-08 14:19:12 The network socket for historical data has been closed. | 2014-08-08 14:19:12 HD Request # 29 | Received 1 record from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for TF.20140900.ICE_IN | 2014-08-08 14:19:12 HD Request # 29 | Intraday download COMPLETE for TF.20140900.ICE_IN. Completion time: 0s | 2014-08-08 14:19:12 Real-time Intraday chart data file updates started for TF.20140900.ICE_IN | 2014-08-08 14:19:12 HD Request # 29 | Enabling Intraday chart updating for symbol. | 2014-08-08 14:19:12 HD Request # 30 | Downloading Intraday chart data for TF.20140900.ICE_IN to the file TF.20140900.ICE_IN.scid. Service: cts | 2014-08-08 14:19:12 HD Request # 30 | Performing multistage download. Downloading Minute data first. | 2014-08-08 14:19:12 HD Request # 30 | Download start Date-Time: 2014-08-08 14:18:43.0 | 2014-08-08 14:19:12 HD Request # 30 | Disabling Intraday chart updating for symbol during historical data download. | 2014-08-08 14:19:12 CTS FIX Historical Data - Connecting to Historical data server fix-chart.t4login.com:10443 | 2014-08-08 14:19:12 CTS FIX Historical Data socket (0) | Resolved address fix-chart.t4login.com to IP 208.116.215.116 | 2014-08-08 14:19:13 CTS FIX Historical Data socket (1860) | Connected. | 2014-08-08 14:19:13 CTS FIX Historical Data socket (1860) | Starting SSL connection. | 2014-08-08 14:19:13 Requesting market depth updates for: CL.20140900.CME_NY if supported. | 2014-08-08 14:19:13 Requesting market depth updates for: TF.20140900.ICE_IN if supported. | 2014-08-08 14:19:13 CTS FIX Historical Data socket (1860) | SSL connection established. | 2014-08-08 14:19:13 CTS FIX Historical Data: Sending the Logon message. | 2014-08-08 14:19:13 CTS FIX Historical Data: Connected to Historical data server. | 2014-08-08 14:19:14 HD Request # 30 | Requesting historical Minute data for TF.20140900.ICE_IN from 2014-08-08 00:00:00 to 2014-08-08 00:00:00 (US Central Time). | 2014-08-08 14:19:14 HD Request # 30 | Receiving Intraday data for TF.20140900.ICE_IN starting at 2014-08-07 20:00:00 | 2014-08-08 14:19:14 HD Request # 30 | Timestamp of first Intraday data file record written: 2014-08-08 14:19:00 | 2014-08-08 14:19:14 HD Request # 30 | Total records received: 952 | 2014-08-08 14:19:14 HD Request # 30 | Requesting historical Minute data for TF.20140900.ICE_IN from 2014-08-09 00:00:00 to 2014-08-09 00:00:00 (US Central Time). | 2014-08-08 14:19:14 HD Request # 30 | Total records received: 952 | 2014-08-08 14:19:15 HD Request # 30 | Requesting historical Minute data for TF.20140900.ICE_IN from 2014-08-10 00:00:00 to 2014-08-10 00:00:00 (US Central Time). | 2014-08-08 14:19:15 HD Request # 30 | Received 952 records from 2014-08-07 20:00:00 to 2014-08-08 14:19:00 (18.3 hours) and wrote 1 record for TF.20140900.ICE_IN | 2014-08-08 14:19:15 HD Request # 30 | Intraday download COMPLETE for TF.20140900.ICE_IN. Completion time: 3s | 2014-08-08 14:19:15 HD Request # 31 | Downloading Intraday chart data for TF.20140900.ICE_IN to the file TF.20140900.ICE_IN.scid. Service: cts | 2014-08-08 14:19:15 HD Request # 31 | Rounding start Date-Time down to the minute: 2014-08-08 14:18:00.0 | 2014-08-08 14:19:15 HD Request # 31 | Download start Date-Time: 2014-08-08 14:18:00.0 | 2014-08-08 14:19:15 HD Request # 31 | Requesting historical Tick data for TF.20140900.ICE_IN from 2014-08-08 00:00:00 to 2014-08-08 00:00:00 (US Central Time). | 2014-08-08 14:19:15 HD Request # 31 | Receiving Intraday data for TF.20140900.ICE_IN starting at 2014-08-07 20:00:00 | 2014-08-08 14:19:17 HD Request # 31 | Truncating Intraday data file at 2014-08-07 20:00:00 while receiving initial tick data during multistage download. | 2014-08-08 14:19:17 HD Request # 31 | Date-time after truncate 2014-08-07 17:59:55 | 2014-08-08 14:19:17 HD Request # 31 | Timestamp of first Intraday data file record written: 2014-08-07 20:00:00 | 2014-08-08 14:19:17 HD Request # 31 | Total records received: 74651 | 2014-08-08 14:19:17 HD Request # 31 | Requesting historical Tick data for TF.20140900.ICE_IN from 2014-08-09 00:00:00 to 2014-08-09 00:00:00 (US Central Time). | 2014-08-08 14:19:17 HD Request # 31 | Total records received: 74651 | 2014-08-08 14:19:17 HD Request # 31 | Requesting historical Tick data for TF.20140900.ICE_IN from 2014-08-10 00:00:00 to 2014-08-10 00:00:00 (US Central Time). | 2014-08-08 14:19:17 HD Request # 31 | Received 74651 records from 2014-08-07 20:00:00 to 2014-08-08 14:19:13 (18.3 hours) and wrote 74651 records for TF.20140900.ICE_IN | 2014-08-08 14:19:17 HD Request # 31 | Intraday download COMPLETE for TF.20140900.ICE_IN. Completion time: 2s | 2014-08-08 14:19:17 Real-time Intraday chart data file updates started for TF.20140900.ICE_IN | 2014-08-08 14:19:17 HD Request # 31 | Enabling Intraday chart updating for symbol. | 2014-08-08 14:19:17 HD Request # 31 | Reloading Intraday charts for symbol. | 2014-08-08 14:19:17 Reloading all charts with filename: TF.20140900.ICE_IN.scid | 2014-08-08 14:19:17 Date rule based rollover from TF.20140900.ICE_IN to next contract occurs at 2014-09-11. | 2014-08-08 14:19:17 Checking Intraday data file for symbol TF.20140900.ICE_IN for the date range from 2014-06-12 to 0. | 2014-08-08 14:19:17 Symbols used for TF.20140900.ICE_IN continuous contract chart: | 2014-08-08 14:19:17 TF.20140900.ICE_IN | 2014-08-08 14:19:17 |
| [2014-08-08 18:21:43] |
| crazybears - Posts: 314 |
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disconnect from datafeed reconnet , now TF and CL works !!!
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| [2014-08-08 19:20:48] |
| crazybears - Posts: 314 |
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ok issue arise 2 times one on ES 2 on TF again. i noticed it appears when : #1 open chartbook data are downloaded but when chart is refreshed you see dom moving but bar not. #2 charts as above is refreshed because you connect another instance of SC and the cycle above is repeated again. TF didn't update again so i tried to delete and download data , now all works fine. hope this help. |
| [2014-08-08 19:23:41] |
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This is good. Not sure what the problem was. However, this Message Log is revealing a problem with unnecessary multistage downloads being done and we will solve that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-08-08 19:25:41] |
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This is not making sense to us: #2 charts as above is refreshed because you connect another instance of SC and the cycle above is repeated again. Please be more clear about what you are describing. What is meant by refreshed? What are you connecting another instance of Sierra Chart to? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-08-08 19:35:54] |
| crazybears - Posts: 314 |
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yes sorry regarding post#5 i open another instance of SC ,Data/Trading service set to SC Forex Data (FXCM) where i open some charts(TPO) with data taken from main instance of SC that is connected to CTS T4 and your data feed . when i open 2 instance of SC starts a download for the symbols i have linked |
| [2014-08-09 21:30:09] |
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We should now have the problem of the Intraday Chart bars not always updating when using CTS T4, corrected. Update to 1173.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-08-09 21:32:10
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