Support Board
Date/Time: Mon, 25 Nov 2024 10:29:40 +0000
Live Trading Account Status Gray
View Count: 173
| [2024-03-06 21:15:37] |
| Meisga - Posts: 4 |
|
Good day, I was unable to place a trade and then I realize the status on the account in the top left corner is gray. What does that mean and what should I do to fix it. Thank you. |
| [2024-03-06 21:18:16] |
| John - SC Support - Posts: 36238 |
|
Gray is not one of our default colors for the status bar, so we do not know what it means, as you must have changed the coloring. If you open the "File" menu, at the bottom is an option for "Connect to Data Feed", are you able to select this or is it greyed out and non-selectable? If it is selectable, then select it and let us know what happens. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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