Support Board
Date/Time: Wed, 27 Nov 2024 07:44:14 +0000
Pivot Points Daily Study not working when day session spanning to calendar days
View Count: 1046
| [2014-08-08 04:04:43] |
| rhovega - Posts: 279 |
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Dear Sierra, The Pivot Points Daily Study is not working when in the chart settings I set the day session spanning to calendar days (eg, from 17:15:00 to 17:14:59). Instead it returns zero values. Can you please help me with this? Many thanks, K |
| [2014-08-08 22:48:25] |
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Those Session Times will not cause a problem so there must be some other reason. Refer to the information here: Pivot Points are not Accurate or are Different If you still have a problem, we need you to create a Chartbook that contains one chart and no other charts, only one chart please, and that chart needs to have the Pivot Points Daily study set up which demonstrates the problem. Attach the Chartbook by following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-08-08 22:48:48
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| [2014-08-10 23:59:37] |
| rhovega - Posts: 279 |
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Thank you. I went over Help Topic 65 and changed the Pivot Points Daily Study to reference a Historical Daily chart, and it worked. Problems is the Historical Daily chart does not allow to set session times, it is based on a 24 hour period from 00:00:00, and I want to calculate pivots from 17:15:00 to 17:14:59. If I do not make reference to a Historical Daily chart then the Pivot Points Daily Study calculates all pivot values as zero. I'm attaching the chartbook - with two cleaned up charts, a historical and an intraday. Please let me know, Thanks |
 Pivot points test.cht - Attached On 2014-08-10 23:59:09 UTC - Size: 57.91 KB - 430 views |
| [2014-08-13 03:52:42] |
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Historical Daily Chart bars follow the session times set by the exchange. They do not start from midnight. Refer to help topic 12.1: http://www.sierrachart.com/index.php?page=doc/helpdetails12.html We are looking at the Chartbook now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-08-13 03:52:50
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| [2014-08-13 04:09:48] |
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We have determined the problem and it will be resolved in the next release. For now set Use Day Session Only with the Pivot Points study to No. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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