Support Board
Date/Time: Mon, 25 Nov 2024 11:19:03 +0000
Only receiving data up to 2/1/24
View Count: 164
| [2024-03-06 01:12:18] |
| kkrahn44 - Posts: 1 |
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Hi, I am new to Sierra and just activated my data feed for CME with service package 11 as well. I have uninstalled and reinstalled Sierra several times and got to a new point in data loading each time. I have copied a chart book for NQH24-CME and the first time it loaded data up until 2/26, the next time it updated to the current date 3/5 but there was a different problem with my TPO chart, and this last time my TPO chart was fixed however I can only see till the day 2/1. I have a chart book with a daily profile chart, 3 footprint charts and 2 candlestick charts which are all intraday charts. I tried a few of the fixes from the support board but nothing has worked. I see when going to chart>chart settings it says that the 'Date Range in File to 2024-02-01' which is as far as it goes and I am unable to edit this selection. I am unsure why it will not update to show the current intraday data as well as anything from 02-01 till today. Thanks |
| [2024-03-06 06:42:49] |
| Sierra_Chart Engineering - Posts: 17172 |
|
We want you to open a new chart through File >> Find Symbol for NQH24-CME. Is the chart up-to-date?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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