Support Board
Date/Time: Mon, 25 Nov 2024 12:53:10 +0000
Denali exchange feed conncection error
View Count: 154
| [2024-03-05 15:07:08] |
| Nic21234 - Posts: 2 |
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Hello, I need help with connecting my account to Denali Exchange feed. I have service package 11. I am trying to use sierra with r trader pro. I have already went to through connection set up but i dont see the [M] symbol to say i am connected to denali. i have already updated my symbols, disconnected, reconnected but still dont see the [M]. what do i do please advise on what to do and how to connect so my sierra chart can work. I understand i need to use denali for R trader to work properly and have read endless instructions but for some reason it seems like its not connecting to denali exchange feed. |
| [2024-03-05 15:38:22] |
| Sierra_Chart Engineering - Posts: 17172 |
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You need to complete the market data agreements and activate the exchanges that you require from here: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliCME Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-03-05 15:39:18
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