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Date/Time: Mon, 25 Nov 2024 13:44:56 +0000



Account Balance On Trading Evaluators accounts at zero the following day

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[2024-02-29 08:27:41]
User645406 - Posts: 11
Hello
I did set up as the authorized, 4 Trading Evaluators accounts to be shared with other SC chart users. I have found all the 4 account balance at zero this am. The idea was to set up an initial Balance let the users trade with appropriate margins the Balance through for an indefinite period of time.

Clearly I did something wrong in the set up process.

Would you be ablet to suggest a solution to this?

Thank you.
[2024-02-29 10:02:29]
Sierra_Chart Engineering - Posts: 17172
Not sure what that would be but check this setting:
Trade Account and Risk Management: Use Fixed Cash on Hand Balance (Margin Settings)

Make sure you are not using this functionality.
Sierra Chart Support - Engineering Level

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Date Time Of Last Edit: 2024-02-29 10:02:37

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