Support Board
Date/Time: Mon, 25 Nov 2024 13:28:18 +0000
Can't connect to data feed suddenly.
View Count: 191
| [2024-02-28 16:10:42] |
| ShawnRyanBruno - Posts: 6 |
|
Cannot connect to data feed suddenly. File compression not supported on file system. E:\SierraChart\Data\TICK-NYSE_NASDAQ_NYSEMKT.scid. Windows error code 1: Incorrect function. | Number times message previously added: 18 | 2024-02-28 16:09:19.854 File compression not supported on file system. E:\SierraChart\Data\TICK-NYSE_NASDAQ_NYSEMKT.scid. Windows error code 1: Incorrect function. | Number times message previously added: 18 | 2024-02-28 16:09:29.552 File compression not supported on file system. E:\SierraChart\Data\TICK-NYSE_NASDAQ_NYSEMKT.scid. Windows error code 1: Incorrect function. | Number times message previously added: 18 | 2024-02-28 16:09:39.179 File compression not supported on file system. E:\SierraChart\Data\TICK-NYSE_NASDAQ_NYSEMKT.scid. Windows error code 1: Incorrect function. | Number times message previously added: 18 | 2024-02-28 16:09:48.875 File compression not supported on file system. E:\SierraChart\Data\TICK-NYSE_NASDAQ_NYSEMKT.scid. Windows error code 1: Incorrect function. | Number times message previously added: 18 | 2024-02-28 16:09:58.453 File compression not supported on file system. E:\SierraChart\Data\TICK-NYSE_NASDAQ_NYSEMKT.scid. Windows error code 1: Incorrect function. | Number times message previously added: 18 | 2024-02-28 16:10:08.087 Connect to Data Feed | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. | Number times prior message previously added: 7 | 2024-02-28 16:10:11.709 * File compression not supported on file system. E:\SierraChart\Data\TICK-NYSE_NASDAQ_NYSEMKT.scid. Windows error code 1: Incorrect function. | 2024-02-28 16:10:12.116 |
| [2024-02-28 20:32:44] |
| John - SC Support - Posts: 36238 |
|
The account from which you have posted is expired. If this is the account you are using, then this is the reason. You would need to add funds and activate a package in order to get data. If you use another account, then we need for you to post from that account so we know what is occurring. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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