Support Board
Date/Time: Mon, 25 Nov 2024 13:36:14 +0000
order rejected
View Count: 220
| [2024-02-27 15:49:12] |
| qiw4u23oi4u234 - Posts: 32 |
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Trading message from IB: Order rejected - reason:Order already expired. Error Code: 201. ServiceOrderID: 2705. InternalOrderID: 3533. | 2024-02-27 15:45:44.585 * my order is getting rejected from IB all of a sudden. please help. Everything was fine yesterday but I've been having the problem this morning. I tried restarting the program but the problem persists. I called them and they said its something to do with 'disabling rth' on sierra char but i didn't quite understand them. Date Time Of Last Edit: 2024-02-27 16:13:35
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| [2024-02-27 17:15:55] |
| John - SC Support - Posts: 36238 |
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We are sorry, but we do not know what this message means, and it comes from Interactive Brokers. So they need to explain what this is about so we can see if there is something that can be done in Sierra Chart to alleviate this.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-02-28 18:38:21] |
| Sierra_Chart Engineering - Posts: 17172 |
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There are some settings in Global Settings >> Data/Trade Service Settings >> Main Settings >> Service Settings which affect orders. Review them and set them as you require.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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