Support Board
Date/Time: Mon, 25 Nov 2024 15:01:20 +0000
Using Rithmic... Yes I know Denali is much superior , but help needed
View Count: 212
| [2024-02-27 15:38:04] |
| HeyUgly - Posts: 247 |
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hello Long time sierra user. Forced to use Rithmic data for now w/prop feed. Question - Every single open now, first 30mins or so, rithmic on sierra completely freezes/pauses and is unusable during the cash session open. Also gets stuck "downloading" this can get stuck for up to 10+mins during the open. Ive contacted Rithmic many times, they say nothing on their end. Is there anything I should look at inside Sierra settings in the data field, or is this a typical Rithmic issue translating into sierra that they are not able to address? After the open its usually fine, but this happens literally every morning now. Thanks In Advance |
| [2024-02-27 17:09:59] |
| John - SC Support - Posts: 36244 |
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We are sorry that you are having this issue, but it is directly related to the Rithmic data and there is nothing we can do about it. Keep in mind the interface of the data to Sierra Chart was done by Rithmic. You can use our Denali Exchange Data Feed for your data with a Prop Firm, but you will need to have another live, funded trading account to verify your non-professional standing for the CME Group. If you do not have a separate account that will qualify then we recommend the solution outlined at the following link: Easy Solution to CME Funded Trading Account Requirement For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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